- Accountability
- Problem Solving
- Communication
- Decision Making
- Client Services
- Workflow Management
- Quality Management
- Adaptability
- Communication Planning
- Process Improvement
- Critical Thinking and Problem Solving
- Customer experience improvement
Delivering Quality Work with Agility
Completed by Christof Layher
August 22, 2022
1 hours (approximately)
Christof Layher's account is verified. Coursera certifies their successful completion of Delivering Quality Work with Agility
What you will learn
Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Apply the quality work process to all requests through clear communication and focus on clients
Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills you will gain
