Salesforce Basics
Completed by Shaik Dastagir
September 14, 2023
4 hours (approximately)
Shaik Dastagir's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Engagement
- Category: User Accounts
- Category: Business Reporting
- Category: Cloud-Based Integration
- Category: Sales Development
- Category: Customer Relationship Management (CRM) Software
- Category: Data Security
- Category: Data Management
- Category: Customer Communications Management
- Category: Automation
- Category: Marketing Automation
- Category: Stakeholder Engagement
