- Sales Operations
- Campaign Management
- Salesforce
- Sales Management
- Customer Relationship Management (CRM) Software
- Lead Generation
- Sales Development
- Sales Pipelines
- Sales Process
- Data Entry
- Data Import/Export
Lead Management in Salesforce
Completed by Samantha Durfee
January 10, 2024
29 hours (approximately)
Samantha Durfee's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
