Customer Service Fundamentals
Completed by LAP NHAN PHAN DINH
August 29, 2023
12 hours (approximately)
LAP NHAN PHAN DINH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Client Support
- Category: Customer Complaint Resolution
- Category: Service Level
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Problem Solving
- Category: Empathy
- Category: Communication
- Category: Concision
