- Generative AI
- Business Strategy
- Business Marketing
- Business Ethics
- Competitive Intelligence
- Artificial Intelligence
- Customer Relationship Management
- Change Management
- Information Privacy
- Customer experience strategy (CX)
- Responsible AI
- Marketing Analytics
Building Generative AI Capabilities
Completed by Folashade Benjamin
May 19, 2025
3 hours (approximately)
Folashade Benjamin's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
