Quality Improvement and Management
Completed by Satonkou Atrilde Aymar SUERY
August 7, 2025
11 hours (approximately)
Satonkou Atrilde Aymar SUERY's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Customer Insights
- Category: Continuous Quality Improvement (CQI)
- Category: Customer experience strategy (CX)
- Category: Quality Control
- Category: Quality Management
- Category: Product Improvement
- Category: Case Studies
- Category: Service Improvement
- Category: Continuous Improvement Process
- Category: User Feedback
- Category: Process Improvement
- Category: Technical Standard
