Lead Management in Salesforce
Completed by Umur Kement
April 3, 2026
29 hours (approximately)
Umur Kement's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Campaign Management
- Category: Promotions and Campaigns
- Category: Sales Operations
- Category: Sales Management
- Category: Lead Generation
- Category: Sales Development
- Category: Sales Pipelines
- Category: Sales Process
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Data Import/Export
- Category: Sales Support
