Lead Management in Salesforce
Completed by Shiana Drabu
December 19, 2022
29 hours (approximately)
Shiana Drabu's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Enablement
- Category: Customer Relationship Management (CRM) Software
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Campaign Management
- Category: Data Import/Export
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Sales Management
- Category: Sales Operations
- Category: Sales Process
- Category: Sales Support
