Google Cloud Customer Care Fundamentals-Português Brasileiro
Completed by Cassio Luiz Borges Junior
August 8, 2024
hours (approximately)
Cassio Luiz Borges Junior's account is verified. Coursera certifies their successful completion of Google Cloud Customer Care Fundamentals-Português Brasileiro
What you will learn
Identificar as etapas envolvidas no ciclo de vida de um caso de suporte.
Identificar os problemas conhecidos que estão afetando os serviços do Google Cloud.
Diferenciar os níveis de suporte oferecidos pelo Google Cloud Customer Care.
Criar, gerenciar e consultar casos de suporte.
Skills you will gain
- Category: Issue Tracking
- Category: Service Level
- Category: Cloud Services
- Category: Technical Support
- Category: Technical Support and Services
- Category: Google Cloud Platform
- Category: Information Privacy
- Category: Personally Identifiable Information
- Category: Technical Communication
