- Quality Management
- Product Quality (QA/QC)
- Continuous Improvement Process
- Quality Management Systems
- Statistical Process Controls
- Process Improvement
- Customer experience improvement
- Customer Insights
- Continuous Quality Improvement (CQI)
- Quality Improvement
- ISO 9000 Series
- Quality Control
Quality Improvement and Management
Completed by Mahmoud Khaled Saleh
September 20, 2025
11 hours (approximately)
Mahmoud Khaled Saleh's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
