Call Center Customer Service
Completed by Sarah Ephraim Bot
February 16, 2024
19 hours (approximately)
Sarah Ephraim Bot's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Growth Mindedness
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers
- Category: Verbal Communication Skills
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Record Keeping
- Category: Performance Metric
- Category: Personal Development
- Category: Telephone Skills
- Category: Customer Complaint Resolution

