Customer Service Fundamentals
Completed by VICTORIA ANIEFIOK UDOTONG
August 19, 2022
14 hours (approximately)
VICTORIA ANIEFIOK UDOTONG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Service

