Salesforce Basics
Completed by Tünde Zsengellér
January 20, 2025
4 hours (approximately)
Tünde Zsengellér's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Communications Management
- Category: Data Security
- Category: Data Management
- Category: Sales Development
- Category: Marketing Management
- Category: User Accounts
- Category: Customer Engagement
- Category: Automation
- Category: Sales Process
