Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Nader Araby Khaiat Rashwan
October 15, 2025
10 hours (approximately)
Nader Araby Khaiat Rashwan's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Value Propositions
- Category: Culture Transformation
- Category: Customer Analysis
- Category: Loyalty Programs
- Category: Customer Retention
- Category: Brand Loyalty
- Category: Customer experience strategy (CX)
- Category: Innovation
- Category: Strategic Marketing
- Category: Consumer Behaviour
- Category: Organizational Change
- Category: Customer Relationship Management
