Salesforce Basics
Completed by Sai Manoj Enuguru
May 5, 2023
4 hours (approximately)
Sai Manoj Enuguru's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Salesforce
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Development
- Category: Stakeholder Engagement
- Category: Data Management
- Category: Sales Enablement
- Category: Security Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Customer Communications Management
