Salesforce Basics
Completed by Sai Manoj Enuguru
May 5, 2023
4 hours (approximately)
Sai Manoj Enuguru's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Marketing Automation
- Category: Business Reporting
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Customer Success Management
- Category: Security Management
