- Data Cleansing
- Sales Operations
- Campaign Management
- Salesforce
- Customer Relationship Management (CRM) Software
- Lead Generation
- Sales Development
- Sales Pipelines
- Sales Process
- Data Import/Export
- Sales Support
Lead Management in Salesforce
Completed by Glavine Tyrus Andruw Harpe
November 12, 2022
29 hours (approximately)
Glavine Tyrus Andruw Harpe's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.