Customer Service Fundamentals
Completed by MUHAMMAD FATHI BIN HILMI
September 30, 2024
14 hours (approximately)
MUHAMMAD FATHI BIN HILMI 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Problem Solving
- Category: Critical Thinking and Problem Solving
- Category: Service Level
- Category: Customer and Client Support
- Category: Interpersonal Communications
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer Service

