- Customer Engagement
- Customer experience improvement
- Critical Thinking and Problem Solving
- Problem Solving
- Customer Complaint Resolution
- Process Management
- Empathy
- Greeting Customers
- Customer and Client Support
- Help Desk Support
- Interpersonal Communications
- Customer Relationship Management
Customer Service Fundamentals
Completed by MUHAMMAD FATHI BIN HILMI
September 30, 2024
14 hours (approximately)
MUHAMMAD FATHI BIN HILMI 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
