Customer Service Fundamentals
Completed by MUHAMMAD FATHI BIN HILMI
September 30, 2024
14 hours (approximately)
MUHAMMAD FATHI BIN HILMI 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service

