Customer Service Fundamentals
Completed by Dolapo Jumoke Joseph
August 15, 2023
12 hours (approximately)
Dolapo Jumoke Joseph's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Concision
- Category: Customer Engagement
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Problem Solving

