Customer Service Fundamentals
Completed by Halimat Jubril
February 4, 2023
14 hours (approximately)
Halimat Jubril's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Service
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Service Level
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
