Core Sales Techniques and Customer Engagement
Completed by Julian Sotelo
August 5, 2026
2 hours (approximately)
Julian Sotelo's account is verified. Coursera certifies their successful completion of Core Sales Techniques and Customer Engagement
What you will learn
Personalize outreach, build digital trust, and design effective follow-up cycles that increase early-stage engagement.
Handle objections with confidence, uncover real buyer needs, and guide hybrid conversations using consultative frameworks.
Deliver persuasive demos, negotiate win-win agreements, and close deals ethically across diverse business contexts.
Skills you will gain
- Category: Presentations
- Category: Consultative Selling
- Category: Relationship Building
- Category: Selling Techniques
- Category: Sales Strategy
- Category: Overcoming Objections
- Category: Sales
- Category: Closing (Sales)
- Category: Sales Prospecting
- Category: General Sales Practices
- Category: Customer Engagement
- Category: Sales Presentations
