- Empathy
- Technical Support and Services
- Interpersonal Communications
- Customer experience improvement
- Customer Service
- Greeting Customers
- Customer Engagement
- Problem Solving
- Customer Relationship Management
- Customer Support
- Customer and Client Support
- Critical Thinking and Problem Solving
Customer Service Fundamentals
Completed by Katherine López Loaiza
February 2, 2022
14 hours (approximately)
Katherine López Loaiza 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
