Customer Service Fundamentals
Completed by Katherine López Loaiza
February 2, 2022
14 hours (approximately)
Katherine López Loaiza 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Service
