Quality Improvement and Management
Completed by Mohammed Imani
April 22, 2025
11 hours (approximately)
Mohammed Imani's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Continuous Quality Improvement (CQI)
- Category: Product Improvement
- Category: Technical Standard
- Category: Quality Monitoring
- Category: Quality Management Systems
- Category: User Feedback
- Category: Statistical Process Controls
- Category: Customer experience strategy (CX)
- Category: Quality Management
- Category: Continuous Improvement Process
- Category: Quality Improvement
- Category: Service Improvement
