Introduction to Customer Service
Completed by Zaeed Ahmad
March 18, 2024
18 hours (approximately)
Zaeed Ahmad's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Customer Service
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Problem Solving
- Category: Active Listening

