Introduction to Customer Service
Completed by Zaeed Ahmad
March 18, 2024
18 hours (approximately)
Zaeed Ahmad's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Active Listening
- Category: Time Management
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Communication
- Category: Problem Solving
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication

