Quality Improvement and Management
Completed by BOUNJERTE IMANE
August 19, 2025
11 hours (approximately)
BOUNJERTE IMANE's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Statistical Process Controls
- Category: Quality Control
- Category: Case Studies
- Category: Quality Management
- Category: Quality Management Systems
- Category: Customer experience strategy (CX)
- Category: Quality Improvement
- Category: Customer Insights
- Category: Continuous Improvement Process
- Category: Continuous Quality Improvement (CQI)
- Category: Technical Standard
- Category: Process Improvement
