Quality Improvement and Management
Completed by BOUNJERTE IMANE
August 19, 2025
11 hours (approximately)
BOUNJERTE IMANE's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Management
- Category: Customer experience strategy (CX)
- Category: Continuous Quality Improvement (CQI)
- Category: ISO 9000 Series
- Category: Quality Improvement
- Category: Process Improvement
- Category: Product Quality (QA/QC)
- Category: Service Improvement
- Category: Quality Assessment
- Category: Technical Standard
- Category: Quality Control
- Category: Quality Management Systems
