Introduction to Customer Service
Completed by Bernice Romero
October 4, 2025
18 hours (approximately)
Bernice Romero's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Empathy
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Time Management
- Category: Problem Solving

