- Customer Engagement
- Business Reporting
- Marketing Management
- Stakeholder Engagement
- User Accounts
- Data Security
- Sales Development
- Automation
- Account Management
- Data Management
- Customer Relationship Management
- Salesforce
Salesforce Basics
Completed by Ganesh Suduleti
April 20, 2023
23 hours (approximately)
Ganesh Suduleti's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
