Customer Service Fundamentals
Completed by Sharad - Bajracharya
February 10, 2022
12 hours (approximately)
Sharad - Bajracharya's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Support
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer Complaint Resolution
- Category: Concision
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Process Management
