Salesforce Basics
Completed by Abhishek Raval
August 15, 2023
4 hours (approximately)
Abhishek Raval's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Automation
- Category: Customer Engagement
- Category: Marketing Automation
- Category: Sales Enablement
- Category: Customer Success Management
- Category: Account Management
- Category: Security Management
- Category: Cloud-Based Integration
- Category: Data Security
- Category: User Accounts
- Category: Sales Process
- Category: Sales Development
