Salesforce Basics
Completed by Abhishek Raval
August 15, 2023
4 hours (approximately)
Abhishek Raval's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Marketing Management
- Category: Cloud-Based Integration
- Category: Customer Relationship Management
- Category: Business Reporting
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Engagement
- Category: Account Management
- Category: Salesforce
- Category: Sales Enablement
- Category: Security Management
