- Marketing Automation
- Business Reporting
- Stakeholder Engagement
- Cloud-Based Integration
- Customer Engagement
- Customer Relationship Management (CRM) Software
- Marketing Management
- Salesforce
- User Accounts
- Sales Pipelines
- Sales Enablement
- Data Management
Salesforce Basics
Completed by Kartik Kandpal
July 10, 2022
23 hours (approximately)
Kartik Kandpal's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
