Introduction to Customer Service
Completed by Sabina Jafarova
April 26, 2024
18 hours (approximately)
Sabina Jafarova's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Communication
- Category: Problem Solving
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Time Management
- Category: Communication Strategies
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Active Listening
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Non-Verbal Communication

