- Data Collection
- Gap assessment
- Business Process Mapping
- KPIs
- Data-Driven Decision Making
Data-Driven Process Improvement
Completed by PHILIP KOHLER
July 12, 2021
8 hours (approximately)
PHILIP KOHLER's account is verified. Coursera certifies their successful completion of Data-Driven Process Improvement
What you will learn
Develop a plan to align operational and performance goals
Devise a data collection strategy and validate data integrity
Understand how to create current and future state process maps
Prioritize data gaps for root cause analysis
Skills you will gain
