Customer Centric Innovation
Completed by GILBERTO CERVANTES MORENO
April 24, 2022
7 hours (approximately)
GILBERTO CERVANTES MORENO's account is verified. Coursera certifies their successful completion of Customer Centric Innovation
What you will learn
Have a clear understanding of the concept of innovation – What is it, why is it important, and when and how does is it become successful.
Identify reasons underlying consumers’ psychological resistance to innovation.
Apply understanding of customer needs and the adoption process to identify opportunities for innovation and new product development.
Utilize and apply strategies to capture customer needs.
Skills you will gain
- Category: New Product Development
- Category: User Feedback
- Category: Marketing Psychology
- Category: Market Research
- Category: Process Development
- Category: Customer Insights
- Category: Customer Relationship Management
- Category: Consumer Behaviour
- Category: Customer Analysis
- Category: Innovation
- Category: Product Development
- Category: Business Strategies
