Customer Service Fundamentals
Completed by Catalin Stanoiu
November 16, 2022
14 hours (approximately)
Catalin Stanoiu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Process Management
- Category: Problem Solving
- Category: Critical Thinking and Problem Solving
- Category: Customer Support
- Category: Customer Service
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision
- Category: Communication
- Category: Interpersonal Communications

