Creating Customer Value
Completed by Siro Balmelli
October 16, 2026
2 hours (approximately)
Siro Balmelli's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Strategic Thinking
- Category: Financial Acumen
- Category: Business Analysis
- Category: Customer Insights
- Category: Branding
- Category: Business Strategy
- Category: Return On Investment
- Category: Customer Analysis
- Category: Financial Analysis
- Category: Business Strategies
- Category: Consumer Behaviour
