Introduction to Customer Service
Completed by JONATHAN URIEL HERNANDEZ ISLAS
April 16, 2025
18 hours (approximately)
JONATHAN URIEL HERNANDEZ ISLAS's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Communication
- Category: Transaction Processing
- Category: Root Cause Analysis
- Category: Time Management
- Category: Customer Service
- Category: Active Listening

