Introduction to Customer Service
Completed by JONATHAN URIEL HERNANDEZ ISLAS
April 16, 2025
18 hours (approximately)
JONATHAN URIEL HERNANDEZ ISLAS's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Customer Service
- Category: Active Listening
- Category: Positivity
- Category: Conflict Management
- Category: Customer Support
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Empathy
- Category: Call Center Experience
