- Non-Verbal Communication
- Time Management
- Customer Complaint Resolution
- Problem Solving
- Root Cause Analysis
- Transaction Processing
- Retail Store Operations
- Cash Register Operation
- Conflict Management
- Active Listening
- Communication
- Customer Service
Introduction to Customer Service
Completed by JONATHAN URIEL HERNANDEZ ISLAS
April 16, 2025
18 hours (approximately)
JONATHAN URIEL HERNANDEZ ISLAS's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
