- Retail Management
- Supply Chain
- Consumer Behaviour
- Retail Sales
- Cross-Channel Marketing
- Merchandising
- Marketing Channel
- Conflict Management
- Customer experience strategy (CX)
- Supply Chain Planning
- Market Opportunities
- Vendor Relationship Management
Channel Management and Retailing
Completed by Jean Michel Baú
October 23, 2023
10 hours (approximately)
Jean Michel Baú's account is verified. Coursera certifies their successful completion of Channel Management and Retailing
What you will learn
Know the steps for designing and managing a distribution channel, identify the most important players, their roles and how to handle conflict.
Identify types of retailing strategies and how retailers maintain competitive advantages over their competition.
Discover various growth opportunities for retailers and determine which entry strategies are best for various circumstances.
Know the importance of a strategic online presence for retailers and future trends in retailing.
Skills you will gain
