Salesforce Basics
Completed by Johan Andres Chaves Zamora
September 2, 2024
4 hours (approximately)
Johan Andres Chaves Zamora's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Salesforce
- Category: Customer Engagement
- Category: Account Management
- Category: Customer Success Management
- Category: Marketing Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
- Category: Security Management
- Category: Sales Enablement
