- Sales Support
- Sales Pipelines
- Salesforce
- Campaign Management
- Sales Operations
- Sales Development
- Data Import/Export
- Lead Generation
- Customer Relationship Management (CRM) Software
- Sales Process
- Data Cleansing
Lead Management in Salesforce
Completed by Thomas Ladd
July 27, 2024
29 hours (approximately)
Thomas Ladd's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
