Effective Interpersonal Communication for Business
Completed by Inês Carvalho
March 25, 2026
8 hours (approximately)
Inês Carvalho's account is verified. Coursera certifies their successful completion of Effective Interpersonal Communication for Business
What you will learn
Adapt your personal style to interact productively with directors, collaborators, and inquisitors while reading subtle body language cues.
Navigate formal networks, internal organizational politics, and customer feedback lifecycles to promote ideas and negotiate vendor contracts.
Pitch new initiatives to supervisors, manage intense workplace stress, and leverage targeted communication strategies during complex changes.
Learn by doing. Perform guided, step-by-step hands-on activities on your own computer.
Skills you will gain
- Category: Professionalism
- Category: Business Communication
- Category: Vendor Management
- Category: Active Listening
- Category: Negotiation
- Category: Corporate Communications
- Category: Relationship Building
- Category: Customer Relationship Building
- Category: Conflict Management
- Category: Organizational Structure
- Category: Stakeholder Communications
- Category: Recognizing Others
