MB
Jan 7, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
TB
Jul 10, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
By Rayn G
•Jul 8, 2023
Amazing experience and highly interactive
By Andrew F
•Feb 2, 2023
Basic, but informative and foundational.
By Sherwin W
•May 21, 2024
It's basic but it's a good review!
By Tyler L
•Sep 27, 2022
Helpful with ticketing systems
By Amadeus S
•Feb 13, 2023
It taught I learned
By Amin H
•Jan 15, 2023
Raccomandato
By Hadi N
•May 14, 2023
Was great!
By Vincent O
•Aug 31, 2022
i
By noman j
•Jan 12, 2023
there should be more practical work included in this course
By Omar M
•Sep 17, 2023
useless, boring and misleading title of the course
By Phit A
•Dec 28, 2022
Not as technically in depth as I expected