Conflict Resolution Skills
Completed by Gianina Maria Ciriaco
March 4, 2024
6 hours (approximately)
Gianina Maria Ciriaco's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Cooperation
- Category: Mediation
- Category: Problem Solving
- Category: Interpersonal Communications
- Category: Verbal Strategic Communication
- Category: Conflict Management
- Category: Communication Strategies
- Category: Discussion Facilitation
- Category: Leadership
- Category: Strategic Communication
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
