Recruiter tools include applicant tracking systems (ATS) and candidate relationship management (CRM) software. Learn about recruiter tools that can help you automate key stages of hiring, minimize unconscious bias, and improve overall hiring outcomes.
Hiring the right talent is fundamental to an organization’s overall success. However, as companies scale—whether through funding or expanding to new markets—the task of identifying and hiring top talent becomes increasingly challenging. Furthermore, with more positions to fill, recruiters face the challenge of managing their time and resources effectively.
Recruiter tools offer a solution by automating various aspects of hiring. Automation also lightens the load of administrative tasks, freeing up time for more critical hiring tasks. Discover five essential recruiter tools to help you optimize your hiring efforts as a human resources (HR) professional.
Recruitment tools simplify key stages of the hiring process, including sourcing candidates, reviewing resumes, conducting interviews, and finalizing hires. However, while recruitment tools speed up the routine aspects of hiring, they can not substitute for the expertise and decision-making skills of an HR team. Your insight as an HR professional remains vital for driving successful hiring outcomes.
Recruiter tools do more than just streamline repetitive hiring tasks. According to a global survey by TestGorilla, 31 percent of employees encountered unconscious bias in 2024, marking a 10 percent rise from 2023 [1]. Unconscious bias in hiring refers to automatic or instinctive preferences or prejudices that influence hiring decisions. One way to mitigate this bias is by using recruiter tools that anonymize candidate data. In addition to reducing bias, automated recruiting tools can help you maintain compliance with federal laws governed by the Equal Employment Opportunity Commission (EEOC).
Whether you’re managing an extensive recruitment drive or handling a high volume of candidate applications, the following recruiter tools could help you manage your workflow more efficiently.
With CRM software, you can develop and sustain talent pools. At its core, CRM helps you maintain long-term, positive relationships with current and potential candidates and those you've previously engaged. Also known as recruitment CRM, CRM software includes a range of features that can aid in creating a candidate database. It sends customized messages to your talent pool, collects feedback via surveys, and generates HR analytics reports. Jobvite, Yello, and Avature are among the prominent CRM software platforms.
An ATS primarily helps you store and manage job candidates’ data. It extracts key details from resumes, including the applicants’ names, work experience, and contact information, and uploads them to a centralized database for easy search and retrieval. ATS can also help you address unconscious bias in hiring by filtering out demographic information. Furthermore, ATS streamlines interview scheduling by automating reminders and syncing. Workday, Taleo, iCIMS, and Greenhouse are some of the widely used ATS platforms in the United States.
Video interviewing software allows for asynchronous interviewing. This is particularly useful if you’re filling remote positions. Most video interviewing tools integrate seamlessly with ATS, making the hiring process more efficient. Certain platforms, like Spark Hire, also allow you to present pre-set interview questions in video or text format.
Candidate assessment tools enable you to make strategic hiring decisions by offering reliable data on candidates' skills and role fit. Note that the role you’re trying to fill can directly impact your choice of test. For example, a sales position might require simulations of customer interactions, while a human resources role could require assessments of conflict resolution and interpersonal skills. Platforms like Hire Success and TestGorilla offer a range of skills tests, cognitive assessments, and role-specific evaluations to help you identify the best candidates for the job.
Onboarding software can make it easier for you to help new hires adjust to their roles, ensuring a smooth transition into the work environment. Connecteam and Remote are excellent for remote onboarding, while Freshservice is a great choice for mass onboarding. Most onboarding software, including Connectteam, lets new hires complete training at their own pace.
Generative artificial intelligence, or gen AI, tools are revolutionizing conventional hiring practices. Below are examples of genAI tools that can further streamline your recruitment strategy:
Jasper Chat helps you create detailed job descriptions using simple prompts. With the "Brand Voice" feature, you can upload relevant messaging files or have Jasper review your company’s website. This ensures Jasper aligns with the style and tone of your firm’s existing content, keeping your messaging consistent.
Did you know? The leading use of AI in recruitment and hiring by HR departments in the US was job description generation, according to a survey conducted by Statista in 2024 [2].
SmartPal, a form of conversation AI, involves using recruiting chatbots to interact with talent, answer FAQs, and schedule interviews. You may choose to integrate these chatbots into your career website, social messaging platforms, or across each stage of the job application process.
iCIMS Copilot is a genAI-based recruiting assistant that helps with crafting role-specific interview questions. This tool can also assist you with optimizing job descriptions. Furthermore, iCIMS lets you promote relevant jobs to job seekers automatically, improving candidate conversion rate.
Recruiter tools help boost candidate engagement while contributing to a more efficient and unbiased hiring process. Discover how to effectively incorporate gen AI tools within your recruitment workflow with IBM’s Generative AI for Human Resources (HR) Professionals Specialization. This three-course series offers guidance on writing effective prompts using prompt engineering approaches and techniques. The course also delves into the ethical aspects of using generative AI in recruitment.
TestGorilla. “The State of Skills-Based Hiring 2024, https://www.testgorilla.com/skills-based-hiring/state-of-skills-based-hiring-2024/.” Accessed January 18, 2025.
Statista. “Use of artificial intelligence (AI) in recruiting, interviewing, and hiring according to Human Resources (HR) professionals in the United States in 2024, https://www.statista.com/statistics/1535364/hr-use-of-ai-in-recruiting-us/.” Accessed January 18, 2025.
Editorial Team
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.