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Results for "call+center+experience"
Emory University
Skills you'll gain: Management Consulting, Business Consulting, Benchmarking, Microsoft Excel, Analytical Skills, Business Research, Data Collection, Market Research, Competitive Analysis, Market Analysis, Data Modeling, Supply Chain, Performance Analysis, Interviewing Skills, Business Strategy
- Status: [object Object]
Skills you'll gain: Media Relations, Marketing and Public Relations, Editing, Content Development and Management, Stakeholder Communications, Stakeholder Management, Proofreading, Public Relations, Internal Communications, Integrated Marketing Communications, Crisis Management, Content Creation, Press Releases, Target Audience, Marketing Communications, Communication Planning, Public Affairs, Corporate Communications, Media and Communications, Writing and Editing
University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Presentations, Verbal Communication Skills, Public Speaking, Professional Development, Applicant Tracking Systems, Marketing Materials, Strategic Marketing, Business Writing, Company, Product, and Service Knowledge, Cultural Responsiveness, Personal Attributes, LinkedIn, Adaptability, Communication, Persuasive Communication, Compensation Strategy, Recruitment
Cisco Learning and Certifications
Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Workflow Management, Stakeholder Engagement, Cyber Operations, Cybersecurity, Stakeholder Management, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Stakeholder Communications, Incident Management, Event Monitoring, Security Controls, Data Security, Customer Relationship Building, Network Security, Team Oriented
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Communication, Communication Strategies
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
- Status: Free
Northwestern University
Skills you'll gain: Verbal Communication Skills, Healthcare Industry Knowledge, Public Speaking, Leadership, Relationship Building, Personal Development
In summary, here are 10 of our most popular call+center+experience courses
- Consulting Tools and Tips: Emory University
- Microsoft Public Relations and Communications Associate: Microsoft
- Interviewing and Resume Writing in English: University of Maryland, College Park
- Security Operations Center (SOC): Cisco Learning and Certifications
- CVS Health Call Center Customer Service: CVS Health
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Customer Service Fundamentals: Knowledge Accelerators
- Lesson | Telephone Language: Georgia Institute of Technology
- CVS Health Retail Customer Service: CVS Health
- Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology